Welcome to the Electric String Support System.In order to streamline support requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket number which you then can use to track progress and responses online. For your reference, we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Check Ticket Status
We provide archives and history of all your current and past support requests complete with responses.